Privacy, help and support

Data privacy mode, safety, and where to get help.

5 articles in this topic

Data controlsSara wants to know what happens to the shop's conversations. This page has two switches, one for keeping chat history and one for allowing data to improve models; for now they save your preferences but do not change retention or enforce consent.
Your data: what you can save, and what you cannot do yetSara wants to keep a copy of what the shop has put into Agentum. This article lists the ways to keep your data today, and what is not available yet.
Help centerSara runs into a setting she has never used and wonders where to look first. The Help center page in Settings shows a guidance card, "Find answers and guidance", with an Open help center button that takes you to the help articles.
Report an issueLate one evening something in Agentum behaves oddly, and Sara wants to tell someone. The Report issue page has a form that takes a subject, your email and a message; for now "Send report" only checks that they are filled in correctly.
AboutSara needs the version number when she asks for help. The About page shows the product information, version and platform.