Agent personality
Purpose
Some people want short, direct answers; Mina prefers a patient explanation. Describe the personality, role and response preferences of your default agent in your own words, or start from a ready-made template.
Before you start
Open the workspace you want. The text applies to your default agent in Chat and Work, together with your response style. It does not change agents you created yourself.
Steps
- Open Settings, then "Personalization", then "Personality".
- Write the instructions in the text box, up to 4000 characters. For example: "Answer shoppers' questions about our appliances in a warm, clear way. Keep answers short and mention warranty and delivery when they matter."
- Or pick a card under "Templates": "Pragmatic", "Aspirational", "Empathetic", "Analytical", "Creative" or "Mentor". The card replaces the text above, and you can still edit it. The chosen card shows a check mark.
- Select "Save" at the top. The button is available only after you change the text.
Expected result
You return to Personalization, where the first lines of your text appear under "Personality". New chats with the default agent follow it.
Troubleshooting
| Problem | What to do |
|---|---|
| "Save" is disabled | The text is unchanged. Edit it first. |
| "Check your entries and try again." | The text is too long. Keep it within 4000 characters. |
| "Could not save settings." | Keep the page open and save again when the connection is back. |
| You want the agent to behave the old way | Clear the box and save. |