Return period for a corporate customer
- The request
- A corporate customer asks how long they have to return goods, and whether bulk orders are different.
- What Agentum does
- Searches the sales manual and the support guide and answers in two sentences. It puts a source number after each claim.
- The result
- The return period is 14 days after delivery, and a bulk order needs a written request. Clicking a source opens its page, so the support rep can check it before replying.
Sales and support knowledge base
How long does a corporate customer have to return goods?
The return period is 14 days after delivery 1. A bulk order needs a written request 2.
Sources
- Sales manual, p. 12
- Customer support guide, section 3