Salons, clinics, tutoring schools and restaurants answer the same few questions all day: opening hours, prices, a free slot. Below, a beauty salon called Nasim hands them to Agentum.
A few examples, step by step
A bot answers booking and price questions
The request
Clients keep asking about our hours, prices and how to book. Answer them in Telegram while we're busy.
What Agentum does
You connect a Telegram bot to one of your agents and write your hours, price list and booking rules into its instructions. Clients message the bot and it answers.
The result
Clients get an answer at any hour. Read the conversations from time to time and fix the instructions where the bot answered badly.
Hi [name], thanks for coming in yesterday! Was everything good? We'd love to see you again.
After a first visit
Hi [name], thanks for coming in. If anything could have been better, just reply here.
The month's bookings from a spreadsheet
The request
Here is this month's booking sheet. Which days were busiest, and which services were booked most?
What Agentum does
Agentum reads the sheet, counts bookings by day and by service, draws two charts and writes a short summary. You can set it to run by itself on the first of every month.
The result
A one-page summary of the month that shows which days need more staff and where an offer could help.